Consumer Rights for Concora Credit Cardholders & Borrowers
Last updated October 21, 2026
Federal law gives every Concora Credit applicant and cardholder important protections. Here's a plain-English summary.
| Law | What it does for you |
|---|---|
| Truth in Lending Act / CARD Act | Clear disclosures, 45-day notice of term changes, first-year fee cap, over-limit opt-in, ability-to-pay review |
| Fair Credit Billing Act | Right to dispute billing errors within 60 days; limits liability for unauthorized charges |
| Fair Credit Reporting Act | Free annual reports, right to dispute inaccuracies, adverse action notices |
| Equal Credit Opportunity Act | Freedom from credit discrimination; right to know denial reasons |
| Fair Debt Collection Practices Act | Protection from abusive collection practices by third-party collectors |
| Military Lending Act / SCRA | Extra protections for active-duty service members and dependents |
This summary is educational, not legal advice. For questions about a specific situation, contact the CFPB or a qualified attorney.
Fair Lending & Equal Credit Opportunity
We support fair and equal access to credit for every applicant.
Equal Credit Opportunity Act (ECOA) notice
The federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex (including sexual orientation and gender identity), marital status, or age (provided the applicant has the capacity to contract); because all or part of the applicant's income derives from any public assistance program; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act.
The federal agency that administers compliance with this law varies by creditor. Complaints can be submitted to the Consumer Financial Protection Bureau at consumerfinance.gov.
Your right to know why
If a creditor denies your application, you have the right to a statement of specific reasons. See our application status page.
Military Lending Act & SCRA
We thank service members and their families. If you're on active duty (or a covered dependent), federal law gives you extra protections.
Military Lending Act (MLA)
Limits the Military Annual Percentage Rate (MAPR) on most consumer credit, including credit cards, to 36% and requires specific disclosures. Issuers determine covered-borrower status at application.
Servicemembers Civil Relief Act (SCRA)
Can cap interest at 6% on debts incurred before active duty, upon request with a copy of your orders.
Free help
Contact your installation's legal assistance office or Military OneSource, and see the CFPB's Office of Servicemember Affairs.